Mid-market (cross-industry)
myfactory
Fully integrated cloud ERP made and hosted in Germany for the Mittelstand
4,6avg. of 1 portals- Price
- from approx. €114/concurrent user/month (ERP base package for trade & services, net; as of 2026)
- Company size
- Small and mid-sized businesses, ideally up to around 100 employees (scales upward)
- Deployment
- Cloud / SaaS (öffentliche Cloud); optional Private Cloud bzw. On-Premises-Installation möglich
- Hosting
- Rechenzentrum in Deutschland – 'Made and Hosted in Germany', DSGVO-konform; Zugriff browserbasiert von jedem Gerät
myfactory International GmbH / Forterro Deutschland GmbH (Forterro Group) · founded 2002; part of the Forterro Group since December 2021 · Munich · around 50 employees across the Munich and St. Gallen locations, complemented by roughly 100 sales and implementation partners (exact figure not officially audited) employees
Last editorial review: July 2026How we rate
In short
An end-to-end, modular cloud ERP from Germany/Switzerland for the Mittelstand — strong on integrated accounting, DACH compliance, and broad functional scope, delivered mainly through a partner network.
What is myfactory?
myfactory ranks among the established cloud ERP providers in the German-speaking region. Founded in 2002, the company has been led by the pan-European Forterro Group since December 2021 and now operates in Germany as Forterro Deutschland GmbH, headquartered in Munich, and in Switzerland as Forterro Schweiz AG in St. Gallen. According to its own figures, more than 2,000 active customers with over 22,000 users rely on the solution, supported by around 50 in-house staff and about 100 sales partners. myfactory explicitly positions itself as a 'Made in Germany' ERP: the software is true SaaS and is hosted in a German data center ('made and hosted in Germany').
Functionally, myfactory covers the entire value chain of a mid-sized business. A single, browser-based platform combines merchandise management (purchasing/sales, procurement planning, warehouse and bin management, bills of materials, batch/serial numbers), full financial accounting with a DATEV interface and e-invoicing (XRechnung/ZUGFeRD), CRM for sales, marketing and service, production planning (PPS) with operations and a planning board, plus e-commerce with Amazon/eBay integration, POS, DMS, MIS reporting, and HR. Modules can be combined flexibly and billed monthly per concurrent user, allowing the system to grow alongside the business.
myfactory is positioned across industries for trade, manufacturing, and services — from start-ups to mid-sized companies with ideally up to around 100 employees. Its strengths lie in broad, integrated functionality, deep DACH compliance (including Swiss-specific QR-bill and ISO 20022), and German hosting. Implementation is typically carried out through the partner network; simple setups go live within a few weeks, while manufacturing or heavily customized projects can take several months. Pricing and add-on costs are largely communicated through partners and are not fully listed publicly.
Who is myfactory for?
DACH SMEs (trade, manufacturing, services) with up to around 100 employees looking for an end-to-end, German/Swiss-language cloud ERP with integrated accounting, DATEV/e-invoicing, and Made-in-Germany hosting.
- Trading and wholesale companies that need an integrated web shop
- Manufacturing SMEs that want merchandise management + PPS + accounting in one system
- Service providers with project, service, and CRM requirements
- Companies with a strong need for DATEV/e-invoicing and German hosting
- Swiss SMEs with QR-bill/ISO 20022 requirements
Less suited for: Pure high-volume e-commerce scale-ups needing a best-of-breed shop/OMS · Enterprises with complex, multi-country international structures and many languages · Manufacturers needing very deep, high-variant production control/APS · Very small solo operators (entry starts at 2 users, with corresponding ERP overhead)
Suitability profile
How strongly myfactory covers the typical areas of use – our editorial assessment at a glance.
- E-commerce & retail
- strong
- Manufacturing & production
- strong
- Services & projects
- strong
- International reach
- basic
- DACH compliance
- specialist
Scale 0–3, a curated editorial assessment for selection advice. The ERP finder uses the same axes for your personal match.
Industries & use cases
myfactory is typically used in these industries and areas of application:
Features & modules
Integrations & interfaces
myfactory is designed as an integrated suite — most functionality (merchandise management, accounting, CRM, PPS, shop, POS) lives inside the platform itself. On top of that, standard interfaces connect to DATEV, marketplaces, payment processing, and DMS, plus extensions via partner add-ons and a web/programming interface.
Accounting & tax
E-commerce & marketplaces
Payments & banking
Documents & office
HR
Interfaces & API: Extensible via open interfaces/a web API and partner add-ons; deep customizations are typically implemented through certified myfactory partners. Detailed, freely accessible API specifications are not comprehensively documented publicly.
Strengths & weaknesses
Strengths
- Fully integrated financial accounting including a DATEV interface and e-invoicing (XRechnung/ZUGFeRD) as standard
- Very broad, modular feature set (ERP, merchandise management, CRM, PPS, e-commerce, POS, MIS, DMS, HR) on one platform
- True SaaS 'made and hosted in Germany,' GDPR-compliant hosting, automatic updates included
- Strong DACH compliance — including Swiss-specific requirements (QR-bill, ISO 20022)
- Flexible, monthly concurrent-user model with volume discounts from about 10 users
- Large partner network (~100 partners) for consulting, industry customization, and implementation
- Solid user ratings (4.6/5 on OMR from 126 reviews), praised for feature breadth and configurability
Weaknesses
- Pricing and add-on costs are not fully transparent publicly — quotes are typically obtained via partners
- User onboarding/setup is sometimes described as complex; consulting effort should not be underestimated
- E-commerce and reporting functions reportedly have limitations compared with specialist tools, according to users
- Strong focus on DACH — limited international reach (languages/countries) compared with global suites
- Marketplace coverage is core to Amazon/eBay; other marketplaces (Otto, etc.) tend to require middleware
- Occasional performance issues noted in user reviews
User ratings for myfactory
myfactory in comparison
Pick a system to compare it directly with myfactory – from price and company size through the suitability profile to the average rating.
| myfactory | weclapp | |
|---|---|---|
| Price from | from approx. €114/concurrent user/month (ERP base package for trade & services, net; as of 2026) | from €39/user/month |
| Company size | Small and mid-sized businesses, ideally up to around 100 employees (scales upward) | SMEs, startups and small businesses (roughly 1 to ~1,000 employees) |
| Deployment | Cloud / SaaS (öffentliche Cloud); optional Private Cloud bzw. On-Premises-Installation möglich | Cloud (SaaS) |
| Hosting | Rechenzentrum in Deutschland – 'Made and Hosted in Germany', DSGVO-konform; Zugriff browserbasiert von jedem Gerät | DE (ISO 27001) |
| Origin | Deutschland / Schweiz (München & St. Gallen) | Germany |
| E-commerce | ||
| Manufacturing | ||
| Services | ||
| International | ||
| DACH compliance | ||
| Avg. rating | 4,6 | 4,0 |
Suitability values 0–3 (curated editorial assessment); rating as the average across linked third-party portals.
What does myfactory cost?
What myfactory ultimately costs depends on edition, billing model, add-on modules and implementation effort – the entry price alone says little about the total cost. The overview below makes both transparent.
Entry price
from approx. €114/concurrent user/month (ERP base package for trade & services, net; as of 2026)
Modular SaaS subscription, billed monthly based on concurrent users (simultaneously active users) and the packages/modules booked; updates, hosting, and security included.
Billing & pricing model
Monthly SaaS billing per concurrent user and booked package/module; no large upfront investment, with hosting and updates included.
Plans & editions
| Plan | Price | Included |
|---|---|---|
| ERP for trade & services (base) | from approx. €114/concurrent user/month (net) | Merchandise management, basic CRM functions, financial accounting with DATEV interface, MIS/reporting |
| ERP + e-commerce | from approx. €139/concurrent user/month (net) | Base ERP plus an integrated web shop and Amazon and eBay integration |
| ERP + PPS (manufacturing) | from approx. €209/concurrent user/month (net) | Base ERP plus production planning and control: bills of materials, operations, interactive planning board |
Further cost factors (TCO)
Beyond the subscription, these items determine the total cost – we have compiled them for myfactory:
- Setup
- Setup/configuration costs are charged in addition to the license and are calculated per project/partner (not publicly listed as a fixed price).
- Implementation
- Implementation is usually handled via a partner; simple setups take a few weeks, while manufacturing or custom projects take 3–6 months. Industry studies suggest typical implementation costs run well above the pure license cost (Trovarit's DACH-average approximation is around €5,900/user, project-dependent).
- Add-on modules
- Additional modules are priced as add-ons, including CRM (Team.ON!) from approx. €59/user, Service (Service.ON!) from approx. €69/user, POS from approx. €59/register, HR from approx. €45/user, and DMS (docuvita) on request (partner-quoted, approximate as of 2026).
- Note
- The base package prices (from €114 / €139 / €209) are the most publicly reliable figures. Detailed total costs including implementation are individually quoted through the vendor/partners.
Support, contract & operations of myfactory
Whether myfactory proves itself in day-to-day use depends – alongside features and price – heavily on operations, support and the contract model. We have compiled how myfactory is provided, which service levels and support channels apply, under which contract and trial terms you get started, and how far the system scales with your company.
Contract & trial
Before you commit, trial period, term and exit matter: this is how you get started with myfactory – and get out again if in doubt.
- Free trial
- Free trial period, no credit card required, ends automatically.
- Operating model
- Public cloud (default); private cloud or in-house/on-premises installation optionally available.
- Minimum term
- SaaS with monthly billing; entry from 2 users. A specific minimum contract term is not uniformly published — users/modules can be flexibly added or removed without extra cost.
- Cancellation
- Flexible, usage-based; exact notice periods depend on the contract/partner (available on request).
Support & service levels
In day-to-day operation, how well you get help matters. myfactory supports its customers through these channels, languages and response times.
- Channels
- Phone (+49 89 21909630), email (info@myfactory.com), online help/knowledge base, partner support, and a partner/customer portal.
- Languages
- German (primary); support for Germany, Austria, and Switzerland via dedicated entities and the partner network.
- Response time / SLA
- No publicly guaranteed SLA/response times; depends on the contract and the supporting partner.
- Training
- Training, webinars, online help/tutorials, and implementation support provided by myfactory and certified partners.
Scalability & limits
An ERP should grow with the company. This is how myfactory behaves with a rising number of users, multiple tenants and at its technical limits.
- Users
- From a handful of users (from 2 upward) into double- or triple-digit ranges; a volume program offers price advantages from about 10 users.
- Tenants
- Supports multiple entities/companies (multi-client capable).
- Limits
- Designed for SMEs — ideally up to around 100 employees; very large, highly complex international structures are not the core focus.
- Growth path
- Modularly expandable: additional users and modules (e-commerce, PPS, POS, CRM, HR, DMS) can be added as needed, so the system grows alongside the business.
myfactory in the DACH region
Compliance requirements differ by country – DATEV/GoBD in Germany, FinanzOnline/RKSV in Austria, VAT/QR invoice in Switzerland. This is how myfactory performs across the three markets:
Hosting & data protection
Data center in Germany ('made and hosted in Germany'), GDPR-compliant; the Swiss market is served via Forterro Schweiz AG (St. Gallen). Access is purely browser-based.
DATEV
Integrated DATEV interface for exchange with the tax advisor; direct posting into accounting or export via an ASCII interface.
GoBD
Designed for GoBD-compliant, audit-proof bookkeeping (audit-proof documents, DMS integration via docuvita); specific certifications are not consistently disclosed publicly.
E-invoicing (XRechnung / ZUGFeRD)
E-invoicing in XRechnung and ZUGFeRD formats included as standard (both generation and processing).
Language & support
German as the core language; the interface and support are primarily German-language, with limited support for other languages on international documents (not positioned as a global multi-language suite).
Onboarding & implementation
- Duration
- Simple implementations take about 4 weeks; complex manufacturing or custom projects take 3–6 months.
- Partner
- Implementation is mostly carried out through the network of roughly 100 certified myfactory/Forterro partners (industry and process expertise).
- Cost
- Implementation/consulting costs are additional to the license and are calculated individually (not publicly listed as a fixed price).
The trial phase can be started free of charge; for production use, partner support is recommended, especially for data migration and process adaptation.
Switching & migrating to myfactory
Data migration from legacy systems runs via import/migration tools; scope and effort are project-dependent and typically handled through a myfactory partner. Concrete migration flat rates are not publicly disclosed and are calculated on a case-by-case basis.
Verdict: is myfactory worth it?
myfactory is a solid, functionally broad cloud ERP for DACH SMEs, scoring points with genuinely integrated financial accounting, DATEV/e-invoicing, German hosting, and a large partner network. Companies that want to cover trade, manufacturing, and services under one roof across industries — and value Made-in-Germany compliance — are well served. Highly specialized e-commerce scale-ups or deep production-control needs are better met by more focused niche solutions.
Frequently asked questions about myfactory
Is myfactory a true cloud ERP or just hosted software?+
myfactory is true SaaS: browser-based, with no local installation, automatic updates, and hosting in a German data center ('made and hosted in Germany'). Private cloud or on-premises installations are also available as alternatives.
What does myfactory cost?+
Entry-level pricing is around €114/concurrent user/month (ERP for trade & services, net). The e-commerce package starts at approx. €139, and the manufacturing package with PPS at approx. €209. Volume discounts apply from about 10 users. Implementation, consulting, and add-ons are additional (as of 2026).
Does myfactory support DATEV and e-invoicing?+
Yes. A DATEV interface is built in, and e-invoicing in the XRechnung and ZUGFeRD formats is included as standard.
Is myfactory suitable for Switzerland?+
Yes. Through Forterro Schweiz AG (St. Gallen), Swiss requirements such as the QR-bill and ISO 20022 payment processing (pain.001) for receivables, payables, and payroll are supported.
What company size is myfactory suited for?+
Small and mid-sized companies, ideally up to around 100 employees, across trade, manufacturing, and services. Entry is possible from 2 users.
How long does implementation take?+
Simple setups go live in about 4 weeks; more complex manufacturing or custom projects take 3–6 months. Implementation is usually carried out through a certified partner.
Sources (10)
- https://www.myfactory.com/de
- https://www.presseportal.de/pm/160641/5098553
- https://de.linkedin.com/company/myfactory-forterro
- https://www.myfactory.com/de-ch/impressum
- https://erp-4-business.de/myfactory-erp-blog/myfactory-preise-und-kosten
- https://schwindt.de/die-myfactory-preise/
- https://omr.com/en/reviews/product/myfactory
- https://www.myfactory.com/de/warenwirtschaft-cloud
- https://www.myfactory.com/de-ch/blog/haufige-fragen-zur-implementierung-der-qr-rechnung
- https://topsoft.ch/anbieter/forterro-schweiz-ag/produkte/myfactory/
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